At tko69 we take the privacy and security of your personal data seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and protected, and what rights you hold as a tko69 player.
Our Privacy Commitments
tko69 does not sell, rent, or lease your personal information to third parties for their own marketing purposes under any circumstances. Your data belongs to you — we use it only to operate your account, verify your identity, process transactions, and deliver our services.
Every data exchange between your browser and tko69 servers is protected by TLS 1.3 encryption — the same standard used by global banks. Stored passwords are hashed using bcrypt and are never held in plain text. Sensitive payment data is tokenised and never stored on our primary application servers.
We collect only the data we genuinely need to run a safe, compliant platform for Indonesian players. Every data point we request — from your email address to your bank account details for withdrawals — has a clear, defined purpose stated in this policy, and is not used beyond that purpose.
You have the right to access, correct, export, and in certain circumstances request deletion of your personal data. tko69 provides a straightforward process for exercising these rights via our support team at [email protected], with responses delivered within 30 days.
tko69 retains your personal data only for as long as your account is active or as required by our legal and regulatory obligations. Financial transaction records are retained for a minimum of five years in accordance with international AML standards. Account data is deleted within 90 days of verified account closure.
In the unlikely event of a data breach that poses a material risk to your rights, tko69 will notify affected players within 72 hours of becoming aware of the incident — including what data was affected, what actions we have taken to contain the breach, and what steps you can take to protect yourself.
Please read this policy carefully. By registering an account or continuing to use the tko69 platform, you acknowledge that you have read and understood how we handle your personal data as described in this Privacy Policy. This policy should be read alongside our Terms & Conditions.
tko69 ("we", "us", "our") is the operator of the online gaming platform accessible at https://tko69.club. For the purposes of data protection law, tko69 acts as the data controller in respect of all personal data collected from players and visitors who interact with our platform, including players based in Indonesia and other jurisdictions where access to the platform is permitted.
Our primary contact for all data protection enquiries is our support team, reachable at [email protected]. We are committed to handling all privacy-related requests promptly and with full respect for your rights.
We collect personal data in the following categories, depending on how you interact with the tko69 platform:
| Data Category | Specific Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., NIK from Indonesian KTP), copies of identity documents provided for KYC verification. |
| Contact Data | Email address, mobile phone number, residential address (including city — e.g., Jakarta, Surabaya, Bandung, Medan, Bali). |
| Account Data | Username, hashed password, account registration date, account status, preferred language, responsible gaming settings. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, Wallet balance, transaction timestamps. |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, active promotion participation, responsible gaming tool activations. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, referring URL, crash reports. |
| Communications Data | Records of support chat conversations, email correspondence, and any feedback or complaint submissions you send to tko69. |
tko69 collects personal data through the following channels:
We process your personal data for the following specific purposes:
tko69 processes your personal data on the following legal bases:
tko69 does not sell your personal data. We share data with third parties only in the following limited circumstances:
No advertising networks. tko69 does not share your personal data with advertising networks, data brokers, social media platforms, or any other unaffiliated party for commercial purposes.
tko69 operates as an internationally licensed platform, and some of our service providers — including game studios, KYC verification partners, and infrastructure providers — are located outside Indonesia. When your personal data is transferred to servers or processors outside your country of residence, tko69 ensures that appropriate safeguards are in place.
These safeguards include: contractual clauses requiring recipients to maintain equivalent data protection standards; processing agreements with certified third-party service providers; and, where applicable, transfers to jurisdictions that the relevant licensing authority has determined provide adequate data protection.
By using the tko69 platform, you acknowledge that your personal data may be processed in jurisdictions outside Indonesia as described above.
tko69 retains personal data for the following periods:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account activity, plus 90 days following verified account closure (or longer if required by law). |
| Financial transaction records | Minimum 5 years from the date of each transaction, in compliance with international AML standards. |
| KYC documents | Duration of account activity plus 5 years, or longer if required by applicable regulatory obligations. |
| Gaming and betting history | Duration of account activity plus 2 years following account closure. |
| Support communications | 3 years from the date of the interaction, unless linked to an open dispute or legal proceeding. |
| Technical / server logs | Up to 12 months, after which logs are anonymised or deleted. |
| Marketing preferences | Until you withdraw consent, at which point marketing data is suppressed within 48 hours. |
Where retention beyond these periods is required for an ongoing legal dispute, regulatory investigation, or compliance audit, tko69 will retain the relevant data until that matter is fully resolved.
tko69 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
While tko69 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. We encourage you to use a strong, unique password and to enable 2FA on your tko69 account.
tko69 uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
tko69 does not use third-party advertising or retargeting cookies. We do not place pixels or tracking scripts from social media networks (Facebook, Google Ads, TikTok, etc.) on the tko69 platform.
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. For analytics cookies, you may withdraw consent at any time by adjusting your preferences in your Account Settings.
As a tko69 player, you have the following rights in relation to your personal data. These rights may be subject to legal limitations (for example, we cannot delete transaction records that we are legally required to retain):
Request a copy of all personal data we hold about you, including your account data, transaction history, and gaming records.
Request correction of any inaccurate personal data. You can update most contact details directly in your Account Settings.
Request deletion of your personal data where we no longer have a lawful basis for processing it. AML-mandated records are exempt.
Request that we restrict processing of your data in certain circumstances while a dispute or accuracy challenge is resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing based on legitimate interests, including profiling. You can also opt out of marketing at any time without penalty.
To exercise any of these rights, contact our data protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days.
The tko69 platform is strictly an adults-only service. We do not knowingly collect personal data from any individual under the age of 21. If we discover that an account has been registered by a person under 21 years of age, we will immediately suspend the account, void any pending bets, and delete or quarantine the associated personal data in accordance with our legal obligations.
If you believe that a minor has accessed or registered on the tko69 platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.
21+ Only. Gambling is for adults. tko69 enforces age verification at withdrawal stage and reserves the right to request proof of age at any point during a player's account lifecycle.
tko69 may send you promotional communications — including welcome bonuses, reload offers, seasonal promotions tied to Indonesian events (Idul Fitri, Ramadhan, Nyepi, Indonesian Independence Day), and game-specific announcements — only if you have explicitly opted in to receive them at the point of registration or in your Account Settings.
You may withdraw your marketing consent at any time by:
Withdrawing marketing consent does not affect the delivery of transactional communications — you will continue to receive emails related to your account security, deposits, withdrawals, KYC requests, and responsible gaming notifications regardless of your marketing preferences.
tko69 reviews this Privacy Policy periodically and will update it when there are changes to our data processing practices, applicable regulations, or the structure of our platform. When material changes are made, we will notify registered players by displaying a prominent notice on the platform and, where the change is significant, by sending a notification to your registered email address.
The updated policy will always display a revised "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of the tko69 platform following publication of an updated Privacy Policy constitutes your acceptance of the changes.
For any questions, concerns, or requests relating to this Privacy Policy or to how tko69 handles your personal data, please contact us through the following channels:
We aim to acknowledge all privacy-related contacts within 2 business days (WIB, UTC+7) and to provide a full response within 30 calendar days. For complex requests — such as large-scale data subject access requests or erasure requests requiring AML review — we will communicate an expected resolution timeline within the initial acknowledgement.
Now that you know exactly how we protect your privacy, you can play with confidence. Log in to your account, explore the sportsbook, or browse thousands of slots — all on a platform that treats your data with the same care as your winnings.